Workshop

Unmatched Expertise

Your bike is in the hands of pro-level mechanics who treat every bike as if it were their own. Their precision, care, and race-proven skill will have your bike performing at its absolute best.

Fast Turnaround

Book in advance to drop off and collect your bike on the same day. Our mechanics work efficiently, without compromising on quiality.

Exeptional Workshop

Our brand new workshop with multiple stations equipped with the latest technology and best tools to give your bike the ultimate service.

Your service experts

At bicycle we specialise in the building and servicing of premium level road bikes. To ensure that your pride and joy receives the highest attention to detail and expertise we ensure that our mechanics are always trained on the most up to date developments from major component manufacturers.

We are happy to carry out almost any job on a bicycle, if you would like a specific issue addressed please enquire with us. We offer service packages but like everything else we do at bicycle each service is tailored to the specific needs of your bike.

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General Service

Recomended every 3 to 6 months

£200*

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*Sealed systems such as bearing areas or hydraulic brake systems do include a surcharge if invasive work is required.

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Advanced Service

Annual Service

£270*

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*Bikes that require headset bearing replacements which have internal cable routing through the stem may incur an additional labour charge.

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Ultimate Service

£400

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What's included

General Service

Brake Pad Check

Brake Adjustment

Frame & Fork Assessment

Bolt Torque Check

Battery Levels Checked & Charged

Chain Lubricated

Tyres Checked & Inflated

Tubeless Fitting

Sealant Top Up

Wheels Trued

Advanced Service

Everything in a General Service +

Brake Bleed

Headset Service

Bottom Bracket Service

Hub Service

Ultimate Service

Everything in an Advanced Service +

Di2 Diagnostics & Firmware Update

Ceramic Coating - optional £55 Add on

A one-bike-per-day service with additional strip-down and preparation beyond an Advanced Service, enabling deeper inspection, precision setup, and ceramic coating without added labour costs—only the coating kit applies.

Optional Extras

Available to add to any service package

Chain Waxing

Bike Set To Fit Data

TT Bike Cockpit Adjustment

Pro Bike Wash

Steerer Cut

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Boxed Bike Build

Building of a partially assembled boxed bike and full PDI safety check.

£140*

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*If your new bicycle has hydraulic brakes, Di2 wiring, or complicated internal routing additional labour charges may occur based on time taken. Although we may not be able to quote for this we will cap the additional charge at £100.

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New Groupset Fitting

Removal of your old groupset plus fitting and adjustment of your new parts.

£300*

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*If your new bicycle has hydraulic brakes, Di2 wiring, or complicated internal routing additional labour charges may occur based on time taken. Although we may not be able to quote for this we will cap the additional charge at £100.

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Bike Build

£400

Taking your new frame and parts and fully assembling your bicycle.

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*If your new bicycle has hydraulic brakes, Di2 wiring, or complicated internal routing additional labour charges may occur based on time taken. Although we may not be able to quote for this we will cap the additional charge at £100.

FAQs

What bikes do you service?

We specialise in mid- to high-end performance bicycles, including road, gravel, Triathlon, Time Trial and mountain bikes. Our workshop is equipped to work on a wide range of bikes and we’re always happy to help wherever possible. The only bikes we do not service are those fitted with motors or electric assistance (e-bikes).

Do you service e-bikes?

No. We do not currently service e-bikes or bikes fitted with electric motors. Our workshop is focused on servicing and maintaining non-assisted performance bicycles.

Do you service MTB's?

Yes, we do. We’re happy to service mountain bikes; however, suspension components such as forks, rear shocks, and dropper seatposts may need to be sent to a specialist suspension service provider where required.

Can I bring my own parts?

Yes, you’re welcome to supply your own parts. For items that we are able to supply in-house, a £15 corkage fee per part will apply.

When can I drop my bike off?

Bikes can be dropped off on the morning of your booked service. Our workshop opens at 9:30am Monday–Friday and 10:00am on Saturdays. If needed, you’re also welcome to drop your bike off up to one week prior to your scheduled service date

When will my bike be ready to collect?

We aim to have your bike ready for collection on the same day. In cases where a specific part needs to be specially ordered, we’ll keep you informed and provide an updated timeline so you know exactly when your bike will be ready.

How long can I leave my bike with you for?

Bikes can be stored with us for up to one week. After this period, please arrange collection, as a storage fee of £5 per day will apply to cover extended holding.

Do you offer chain waxing?

Yes, we offer professional chain waxing for £35. Please note that this fee does not include the cost of the chain itself.

Do you offer ceramic coating?

Yes, we offer professional ceramic coating for £150. When booked as part of our Ultimate Service, the labour is fully covered—you’re only charged £55 for the kit itself.

Can any services be done while I wait?

Typically, our services are not performed while you wait. However, we ask you to get in touch in advance on +44 (0)20 8940 2274 or info@bicyclerichmond.co.uk to discuss the possibility and explore options tailored to your needs.

Where is your workshop located?

You’ll find us at 120a Sheen Road, Richmond Upon Thames, London, TW9 1UR. Our workshop is open Tuesday to Friday from 09:30 to 17:30 and on Saturdays from 10:00 to 17:00. We’re closed on Sundays.

Tailored Workshop Jobs

If one of our standard service packages doesn’t quite fit your needs, we offer the flexibility to tailor individual jobs to your bike. From minor adjustments to specialised maintenance, you can select exactly the services you require. Browse our full overview of available individual workshop jobs below, or contact us directly with any specific requests.

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